FAQ - Help & Questions

Frequently Asked Questions

1. Delivery kitne din mein hogi?

Hum orders 5-7 business days mein deliver karte hain. Express delivery bhi available hai.

2. Return ya Exchange kaise karein?

Delivery ke 7 din ke andar return/exchange request kar sakte hain. Product unused aur original packaging mein hona chahiye. Hamare Return Policy page par poori details hain.

3. Kaunse payment options available hain?

Hum UPI, Credit/Debit Card, Net Banking, aur Cash on Delivery accept karte hain.

4. Kya jewelry genuine gold-plated hai?

Haan, haari saari jewelry high-quality brass base par premium gold plating ke saath bani hai jo tiki rehti hai.

5. Jewelry ki care kaise karein?

Jewelry ko moisture, perfume aur chemicals se door rakhein. Use karne ke baad soft cloth se saaf karein aur alag pouch mein store karein.

6. Kya bulk ya wholesale orders available hain?

Haan, wholesale inquiries ke liye humse contact karein.

7. Order track kaise karein?

Order place karne ke baad aapko tracking details email/WhatsApp par milenge.

8. Koi aur sawaal hai?

Humse contact karein — hum madad karne ke liye hamesha taiyaar hain!